Introduction

Smile Haus Studio, LLC (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect the personal information you provide through our website, www.smilehausstudio.com (“Site”). By using our Site, you agree to the practices described in this Policy.

Information We Collect

We collect personal information that you voluntarily provide when you submit a form on our Site, including:

• Name

• Email address

• Phone number

• Appointment type and message

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This information is collected through contact and appointment request forms powered by Wix.

How We Use Your Information

The information you provide is used to:

• Respond to appointment requests

• Schedule and confirm appointments

• Communicate with you by phone or email regarding your care

• Provide general patient support and office communication

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Once you become an established patient of our office, we may also use your contact information to:

• Send appointment reminders via text or email

• Share important updates or office information

• Send occasional newsletters or surveys related to your care

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You may opt out of receiving non-essential communications at any time by following the unsubscribe instructions included in our messages or by contacting us directly.

HIPAA and Patient Privacy

Information submitted through our website is intended for general inquiries and appointment requests only. It is not considered part of your official medical record. Any patient health information collected or maintained in our office is protected under the Health Insurance Portability and Accountability Act (HIPAA).

How We Protect Your Information

We maintain administrative and technical safeguards designed to protect your personal information against loss, misuse, unauthorized access, or disclosure. However, please note that no method of online transmission or storage is completely secure.

Data Retention

We retain submitted contact information only as long as necessary to fulfill the purposes outlined in this Policy or as required by law.

Third-Party Tools and Services

We use the following third-party tools on our Site:

• Google Search Console and Google Business Profile for website analytics, performance monitoring, and visibility.

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These tools may collect non-identifiable information such as IP addresses, browser type, and browsing activity. This information helps us understand website traffic and improve our Site.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Wix Hosting and Security

Our website is hosted on the Wix.com platform. Wix provides the online platform that allows us to communicate with visitors and manage appointment requests. Your data may be stored through Wix’s data storage, databases, and general applications. Wix stores data on secure servers behind a firewall.

Cookies and Tracking Technologies

Our Site may use cookies and similar technologies to improve user experience and analyze website performance. Cookies are small data files stored on your browser that help our Site function properly and provide insights into visitor activity.
 

Our website is hosted on the Wix.com platform, which uses cookies and tracking technologies for essential website operations, analytics, and security. For more information on how Wix uses cookies and processes data, please review the Wix Privacy Policy and Wix Cookie Policy.
 

You can adjust your browser settings to decline cookies if you prefer. However, some parts of the Site may not function properly without them.

Links to Other Websites

Our Site may contain links to other websites, such as Google Maps or third-party review platforms. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies when visiting external links.

Your Rights and Choices

You have the right to:

• Request access to or correction of your personal information

• Request deletion of your information, where applicable

• Opt out of receiving marketing communications

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To exercise these rights, please contact us using the information below.

Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be posted on this page with a revised effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at drkat@smilehausstudio.com.